Privacy Policy:

This privacy protection policy is updated as of February 23, 2021.
The purpose of this privacy policy is to detail the processing of user data for those who use the services of:
Arkone SAS,
Share Capital: €5,000
Registered Office: 105, rue de longchamp, 92200 Neuilly-Sur-Seine
RCS Registration: Nanterre B 892 975 368
By using the site, the user accepts this privacy policy.

1. What kind of data do we collect?

For the purposes of the site and the company, we collect the following information:

• First and last name
• Email
• Phone

We do not collect any sensitive data according to the CNIL.

Do we use cookies?

Our company uses cookies on some of our sites that record certain information, stored in the memory of their hard drive.
Cookies improve access to our site and identify regular visitors.
We display an alert message (banner), asking each person visiting the site if they wish to accept cookies.
They do not contain any confidential information concerning site users. The banner will inform the user:

• Regarding the specific purposes of the cookies used
• About the possibility of objecting to these cookies and changing settings by clicking directly on a link
• About the fact that continuing to browse constitutes agreement to the placement of cookies on their device

The placement and reading of cookies will not be carried out if the user refuses the placement of cookies.

2. Who collects your data?

The site and the company collect your data for the purpose of:

• Improving the experience on our sites
• To be able to contact you
• Keeping you informed about the progress of our projects

Therefore, all information we collect from you may be used for:

• Personalize your experience and improve customer service by better meeting your needs
• To be able to contact you
• To be able to respond to requests from judicial authorities

How long is your data retained?

The site and the company retain your data for the time necessary to achieve the stated purposes:

• For the newsletter: until unsubscription
• For the contact form: one year from the contact request
• For cookies: maximum 13 months in accordance with the law

4. Is the data collected about me sold or disclosed to third parties?

The company is the sole owner of the information collected on this site. The information thus collected will not be sold to another company without your consent, except as necessary to fulfill a request or a transaction.

Personally identifiable information will not be transferred to third parties, with the exception of third parties that enable the company to operate this site or conduct its business. These third parties are committed to keeping this information confidential.

Furthermore, we will share information necessary for an investigation, or to prevent illegal activities or any situations involving potential threats to the physical safety of individuals. More broadly, we will share information when required by law.

Non-private information may be provided to other parties for any commercial use.

5. On what basis is my data collected?

Personal data will be collected by this site and the company only in cases where applicable regulations permit, and specifically under the following conditions:

• You have given free, specific, informed, and unambiguous consent regarding the processing of your personal data
• The information provided is necessary for the performance of the contract or for pre-contractual measures taken at your request
• To ensure compliance with the legal or regulatory obligations of the company or the site
• When the interests of the company or the site are such as to justify processing of your personal data by the site or the company, accompanied by adequate protection guarantees

For minors under 16 years of age, consent can only be given or authorized by the holder of parental authority.

6. How is the security of my personal data preserved?

The site uses security measures to protect the personal information you transmit to us.

Sensitive information transmitted online is protected by state-of-the-art encryption.

Furthermore, the company implements protections for offline information. The servers hosting this data are stored in a secure environment.

With the exception of employees who need access to this data (billing, prospects, customer service), no one has access to this personally identifiable information.

7. What are my rights?

We inform you that you have several rights, listed below:

• The right of access: if the user requests it, the company will provide them with a copy of their personal data
• The right to object: the user has the right to object to their personal data being processed by the company
• The right to restriction of processing: the user has the right to request that the company restrict the processing of their personal data, particularly when they object to this processing, dispute the accuracy of the data, or believe that its use is unlawful
• The right to data portability: the user may, under certain conditions, request to receive all of their personal data to transfer it to another data controller, without the company being able to object
• The right to rectification: the user may request the company to rectify personal data that they have provided to it
• The right to erasure (right to be forgotten): under certain conditions, the user has the right to obtain from the company the erasure of certain personal data concerning them as soon as possible. The right to erasure can only be obtained in certain cases, particularly for reasons of public interest, for archiving purposes, or to comply with legal obligations conditioning the processing of personal data by the company.

Provided they can prove their identity, users can exercise their rights with the company as follows:

• By email at the following address: arkone-france@outlook.fr

The company undertakes to respect the directives given by any user regarding the retention, erasure, and communication of their personal data after their death. In the absence of a directive from the user, the company will comply with the requests of heirs as set out by the applicable provisions of the French Data Protection Act (Loi Informatique et Libertés).

Otherwise, complaints regarding the processing of your personal data can be addressed to the National Commission for Data Protection and Liberties (CNIL) at the following address: 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex.